Help & troubleshooting

Fixes for the most common problems. Can’t find yours? We’re happy to help on Discord.

Installing & downloading

Windows says “Windows protected your PC” (SmartScreen)

This warning appears for apps that Windows doesn’t know yet. With our launcher it is a false positive caused by the anti-cheat.

Click “More info”, then “Run anyway”. To be sure the file is untouched, compare its SHA-256 checksum with the one on the downloads page (when shown).

Installation guide →

My antivirus blocked or deleted a file

Some antivirus programs flag the anti-cheat as suspicious. Add the Project Legacy install folder to your antivirus exclusions, then download the file again.

You can also check any file on VirusTotal first.

Downloads →

I can’t open the .rar file

The game build comes as a .rar archive. Open it with a free tool such as 7-Zip or WinRAR and extract it into the folder you chose for the installation — don’t just run files from inside the archive.

The installation fails or stops halfway

Make sure the drive has at least 25 GB free and that the game build was fully extracted into the same folder as the launcher. If the extraction reported errors, download the file again.

Playing & performance

I can’t join a match

Check the live match status on the home page. You can join while a match is “Open to join” (during the countdown) or “Waiting for players”. When it says “In progress” you have to wait for the next match, and “Offline” means that server isn’t running right now.

Still stuck? Ask on Discord and tell us which mode you tried.

Live match status →

It says “Waiting for players” — how long will it take?

A match starts once enough players have joined; the match status shows how many are needed and how long it usually takes. Invite a friend — a party is always let in together.

The game crashes or won’t start

Update your graphics drivers, close overlays and other heavy programs, and check that your PC meets the system requirements. Also make sure the game build is fully extracted — a half-extracted archive is a common cause.

If it keeps happening, tell us your PC specs and what you see on Discord.

System requirements →

I get low FPS or stutter

Install the game on an SSD, close background programs and lower the graphics settings. The recommended specs are on the downloads page.

Recommended specs →

My mouse feels different from the current Fortnite

Season 4 uses a different sensitivity scale. Use the sensitivity converter to match your current settings.

Sensitivity converter →

Other

How do I report a bug?

Email us at mailprojectlegacy@gmail.com or post it on Discord. Tell us what you were doing and add a screenshot if you can.

Is Project Legacy safe?

We scan our files with VirusTotal and our developers follow strict rules. The FAQ on the home page has more details.

Read the FAQ →

Still stuck?

Join our Discord and tell us what happens — include any error message or a screenshot.